Tuesday, April 12, 2011

About Manashosting



Manashosting, a webhosting company with its operations in Bangalore the silicon valley of India has been in the field of hosting to bring in a change. Change is the most essential tool in a competitive market. At Manashosting it’s just not the change but we go a step ahead from the normal change, we add innovation to it.
Manashosting was first listed in the top 1000 hosting companies within few months in the year 2006.
In the year 2007 Manashosting was listed in the top 3 ranking across the globe. And in the year 2009 Manashosting took the 2nd position in domestic hosting market and are currently Number 2 again. The company started with few members, now we have grown to such a level where we have five different departments with expertise support billing, sales, crm, technical, reseller and still growing, to handle, resolve and give the best customer satisfaction to our customers.
Manashosting has achieved many miles stones in the hosting industry. The achievements of Manashosting are unique and innovative. These achievements have made Manashosting the leader in hosting market which various international companies have adopted and are still following in the footsteps of Manashosting in the hosting industry. Few achievements that we would like to share with you; being in the hosting industry and still in the 2 top hosting companies proves the ability, zeal, strength and sustainability in the competitive market. This in turn has given us more experience in terms of meeting customers’ needs at the right time giving better quality, best technology, customer satisfaction, and last but not the least everything that is latest in the hosting sector. You name the products and we have it for you at Manashosting. Manashosting was the first to come up with a control panel which can support Windows, Linux and Java on the same platform. This in turn has given wide opportunity to other entrepreneurs. Manashosting wanted to bridge the gap between those customers who wanted to build their website but due to high cost in web designing were unable to full fill their needs. Keeping in mind Manashosting started free website builders, using which any lay men can build their own site. Manashosting were the first in the world to bring the Unlimited concept. We knew that a day will arrive when the customers would use more web space and bandwidth and also knew that it would cost the customers more. Hence, Manashosting came up with the concept of Unlimited web space and Unlimited Bandwidth. After the purchase at any given time if you are facing any technical issues we at Manashosting have a 24/7/365 round the clock award winning tech support team to help you resolve the issue with less or no efforts. Manashosting has launched a control panel which with the integration of Unlimited concept will give you better quality of your website and only few companies around the world are using this technology of which manashosting is the first in India. The name of the latest control panel is PEM. After rocking the control panel market Parallels introduced this latest control panel which is a higher end version of Plesk latest called as PEM. There are lots of satisfied customers with Manashosting around the world who are satisfied in using PEM control panel. To make your online purchase more easy Manashosting were the first to bring in different payment mode options like Online third party transfers, Credit and debit card facility, Cheque payment options, cash deposit in various bank accounts, money order, mobile paymate and also by pay pal. You will not find these many options for payments in any hosting company. Manashosting introduced variety of payment options for the customers’ convenience and satisfaction. Manashosting introduced Web site Owner ship certificate for our customers which could be availed from our site by just one click. This in turn will help you at anytime if you would like to prove the authentication ownership of your site with ease. Complaint booking is another option which Manashosting introduced for the first time in the hosting world where a customer if not satisfied with our customer support or technical support can raise a complaint to us and which would be attended with utmost priority, because customer satisfaction is our main aim and improvisation our main goal. Manashosting also have 7 days free trail for those customers who would like to try us and then place order with us. Here we give the customers 7 days of free trail which could be availed with minimal formalities. Manashosting had different servers for different functions for example Manashosting has a separate server for emails, database, website files, hosting servers are interlinked with the control panel. This bifurcation brings us the best quality and 99.9% uptime. Manashosting also provide free FTP software for our clients. Saas is the next in hosting technology. Manashosting is the first Indian company introduced SAAS which could be used for centralization. Manashosting have our own data center in the USA with 24/7 power supply, 50 ISP providers,  with centralized climate control for the servers, with security software, antivirus and anti spam software installed which is hacking free. Since, we have our own data center which only few companies in the world have its easy for Manashosting as a company to give the best service at a lower cost to our customers. Manashosting have dedicated chat support for our sales, billing and technical support team. If any customer have a query or an issue they can chat with us online and if your issue is technical related you have 24/7 chat support who will help you with your concern. Manashosting has a track record of 99% customer satisfaction in respect with quality, reliability, price and Uptime. Manashosting has variety of free products for our esteemed customers. Products like 5000 Templates for building your website, 500 Source Codes, 100 Software’s, 200 SEO (Tools/Software/Web links), Serendipity, WordPress, Joomla, Drupal, PHP-Nuke, Mambo, ecommerce etc for enhancing your web page along with hosting, which in turn will increase your page ranking on search engines. Manashosting also have help documentations to help our customers online with audio and video tutorial. Just not these manashosting has a dedicated CRM team who call our customers personally to find out the feedback about the product and services they receive from our customer and tech support teams. With all the latest options and the best control panel, server concept, free software, Own data center etc Manashosting is able to give 99.9% server uptime.
Unlimited concept:  As stated in the previous clip Manashosting were the first company in hosting industry who successfully used and are still using the Unlimited concept. As a client of manashosting you don’t have to worry about the uploading or downloading of files on your site because at manashosting we provide our customers with Unlimited Bandwidth and Unlimited web space. With the integration of PEM control panel the quality of web page up time etc have drastically changed, which in turn has increased our customer satisfaction to the utmost. With the Unlimited concept you can create large web page without worrying about the ceiling. If you are creating a blogging site, or a social networking site or a dynamic site this unlimited concept will be your best friend. The Unlimited bandwidth and Unlimited web space helps you in respect with your budget and will give you everything that you would like to have in a hosting company reducing your cost on the package that you buy.
Control Panel: Manashosting has used various control panels. Manashosting started our unlimited web space and bandwidth on our HELM control panel which was welcomed in our Indian as well as international market. At manashosting we have used control panels like Cpanel for Linux, Helm and Plesk for windows. As the technology have changed Manashosting have successfully migrated our old customers without any inconvenience to our customers on to our latest PEM control panel. Manashosting also have Plesk Expand another control panel which supports multi platform that is you can use a single control panel for Windows, Linux and java which in turn will hell the resellers in less investment and more returns. PEM is the latest control panel by Parallels. PEM control panel give you a better up time, speed and quality. This in turn will increase customer satisfaction.
Achievement of Manashosting:
Following are few achievement of the company from its vault:
Award: Manashosting has been awarded as world's best for various segments of its services. The awards include; No 1 for Windows hosting, No 1 for Technical support, No 1 for Ethics followed in the business, No 1 for its server uptime and just not that Manashosting has been awarded with 12 International awards for its key role and actively participating in the development of hosting market.
Panel Force Control Panel: In the history of hosting industry for the 1st time, Manashosting launched Panel Force Control panel, with compatible platforms of Windows, Linux & Java server, Simple readable user interface with enhanced functionalities gave our clients best and reliable services.
Tech Support by SMS: SMS support has been introduced which has increased the mode of communication system with support team. This is the first time in hosting industry of India support by SMS has been introduced by Manashosting.
99% Customer satisfaction: Regular follow up to the clients by CRM department is carried out to ensure the clients’ satisfaction level stays high and resolve issues at the earliest.
99.3% Reseller Satisfaction: Based on the survey report by our CRM department, our resellers are satisfied with our quality, package, price etc.
Online Seminar: Frequent seminars are conducted on various topics on basis of our clients demand to help them out regarding their hosting queries and technologies.
All Call Back: Manashosting started callback facility to compensate the communication gap between those clients who couldn’t reach us over phone for technical or other hosting related queries. 
Website Builder:  User friendly website builder integrated with Helm panel was brought into the market by Manashosting to help out those clients who stands novice in hosting or designing industry.
Franchise: Manashosting has created more than 100 franchises in domestic and international market.
Sub Reseller: Sub reseller account creation was started in panel force which gives a reseller the authority to assign reseller status to their clients.
Different Server Concept: With server bifurcation method implemented by Manashosting, our clients receive utmost uptime for their applications. Managing secluded servers for web files, mails, DNS, etc has brought some innovative technologies to the limelight.
Separate server for reseller. We maintain separate server and support department for our resellers to give the best support for their hosting ground
Own Datacenter: Manashosing has launched its own datacenter in 2009 which has enhanced data security and uptime like never before.
Corporate Package: Manashosting has launched corporate package, where clients will get dedicated support by special team.
Online Billing System: By the help of Online Billing system, customer can give his detail information by themselves; they can edit or modify their details for eg; Address, phone number, email id etc. This facility will help them at the time of renewal of their package; they will get their reminder from Manashosting promptly. They can keep all their payment details and the id password details in the billing system.
Dedicated Server: We launched low price high configuration dedicated server for the first time in Indian Hosting Market.
Less domain price for end user:  We are providing domain prices at a cheaper rate compared to the price running in the current market for all our esteemed customers.
Super Reseller: Windows is on high demand in the market and keeping that in mind we had launched super reseller package which could satisfy our reseller clients to provide unlimited space and bandwidth to their clients.
Expired domain: Even after domain expiry, one can get the domain transferred to Manashosting which have helped our clients from the mishap of discontinuation due to concerned hosting providers sudden closure
V Dedicated server: Manashosting provides you with the option of going for a dedicated server solution for all your special requirements. In special cases when your website has more than normal traffic, or you need to run a host of different programs and applications, e-commerce transactions, or web intensive content, you can easily go for a dedicated server to easily fulfill any or all of these requirements. Apart from this, dedicated servers allow other users, whom you have given access, the ability to connect to your dedicated hosting server and use those same programs at the same time you do. This is why in places such as internet gaming and many other such websites, dedicated servers are a must.
7 Day’s Trial: Manashosting provide 7 days Trial FREE of cost. This has left hosting seekers with the choice to test and opt for the server space according to their requirement.
Chat Software: We launched our own chat software with the help of which multiple operators can chat with customers & with different departments.
FREE Product: Free product (Help to customers). Like: 5000 Templates, Website Builder, 500Source Code, 200 Seo Tools/software/web links and 100 Software
Sales Help: Voice presentation, power point, word file, and online presentation, by this customers’ get help to choose the package offline too by downloading the file to their local systems.
Manashosting Products: Manashosting provides 36 different types of product to their customer according to their choice & 46 type of extension for domain which customer can select and register.
Ms SQL 2005:  We started providing upgraded mssql version i.e mssql 2005 database for free to our clients using windows platform.
Bill Help: We are providing help tutorials for our clients to know the procedure to place an order for a package by themselves, which saves their time of communicating with support executives.
FTP Software and Tutorial: Ftp help tutorials have helped our clients to know the procedure for deploying web files to the assigned server space using WS_FTP LE software which we provide for free and few other ftp software’s as well.
Windows and Linux: We created some help files by which customers’ can find out what are the different between windows and Linux; this will help them to select the suitable platform to host their site.
Add On Product: Through this, if in future any client of Manashosting wants more facility apart from the package credentials then they can pay and get that facility for their package. The cost is very nominal which is affordable by clients.
Saas: Manashosting is the first hosting company in India who has launched SAAS.  By using of SAAS any one can manage any organization easily.               
                                         I.            School Module
                                       II.            College Module
                                     III.            ERP for Manufacturing/Pharmaceutical
                                     IV.            HR Management System
                                       V.            Hospital Management System

SMS GATEWAY: Manashosting has launched SMS Gateway in 2009 at the lowest cost in India
CCAvenue:  Manashosting was the first Indian company to incorporate CCAVENUE for payment gateway.
MS SQL 2008: Manashsoting has launched MS SQL 2008.
VPS COST REDUCED: By developing our own technique Manashosting sells VPS at a very low price compared to any other hosting companies across the world.
Interactive Help Document: To help the customers Manashsoting has created Interactive help document, which will help the customer to understand the hosting procedures and techniques.
Client verification by Billing Team; Customers verification is done by our billing team before order activation..
IPIN OR Identification Number: Each of our customers’ are provided with IPIN Number or Identification Number.
Dedicated Ticket system for reseller: Manashsoting has launched separate ticket system for resellers.
Dedicated Chat for reseller: Manashosting has launched separate chat for resellers.
Help for Transfer domain: Manashosting has a special team for domain transfer; they take complete responsibility of the customer till the domain gets transferred to us.
Transfer your domain without down time:  If a customer wants to move his Hosting package from a different company to Manashosting and if their site is active, we have a technology where the customers’ site will be functional during transfer.
Re 1 Plan: Manashosting launched Re 1 plan for its customer.
$ ONE PACKAGE: Manashosting has started $ 1 package. Customer can purchase hosting in just Rs 45 for one year.
Relationship with Microsoft: We maintain a very good relationship with Microsoft.
Help Documentation: Manashosting has started providing Help file and documentation in Audio, video and screenshot formats with Interactive sessions. Manashosting has implemented this only for our customer to solve their issue themselves with in few minutes.
Instant Order activation: The hosting market is growing very fast and any time any where anyone can place an order for domain registration as per their requirement. In this case everyone will look for instant activation and response; hence we launched instant order activation facility, with the help of which our customers can register the domain and space within few min.
Suggestions: We give utmost consideration to our client’s suggestions to improve our service level. As our 1st main aim is customer satisfaction. We started collecting customers’ suggestion to satisfy them in turn.
Technical Support: Manashosting’s technical support team has been awarded the best technical support team in the year 2010. Our customer’s can contact our technical support team by Chat, SMS, Phone and Ticket system.
Successful Completion of Beta Version: Manashosting Succeeds in its Beta Version of Unlimited Domain/ Unlimited Space package for end user. Feel the Reality of hosting everything that seemed to be impossible to others in the hosting market has been made possible by Manashosting. After long perseverance & hard work the beta version of its upcoming unlimited package has been tested & proved successful.
Cloud Hosting: Manashosting adopts Cloud Hosting technology. Manashosting has always been known for its Quality. Today, ie March 1st 2011, added another feather in the cap of Manashosting by adopting Cloud Hosting technology. May it be its server architecture, or its Dell Servers, or its own Data centers, or the PEM control panel or today's Cloud hosting. Manashosting has always played an important role to maintain the quality of its products & services.







Technology: talking about technology Manashosting have introduced and implemented everything that is new and latest and successfully used which in turn has made Manashosting the leader in hosting technology. Manashosting uses the latest PEM control panel which is an innovation by parallels, after hours of research and development Parallels came up with this latest control panel to increase speed, up time, quality and reliability. HELM as of now is an out dated control panel which companies who are not advanced in their technology use as their control panel for their hosting. Manashosting uses DELL servers for hosting, Dell has not just been in the desktop and laptops but they are also the best company when it comes to servers. Only renowned hosting companies use Dell servers for hosting. PEM works on Dell server because of the stability and the requirement of the software embedded in PEM control panel. Manashosting was the first who came up with Unlimited concept in the world. Manashosting is the first company who were able to successfully launch and still use the unlimited concept which was welcomed just not by the customers but also other hosting companies who have now adopted the Unlimited making Manashosting the undisputed leader in hosting industry. Manashostings server concept has is completely unique, we have separate servers for email, Mysql server, Mssql server, backup server, DNS server and webpage hosting server which in turn is inter linked with the control panel. Hence, Manashosting is able to give 99.9% up time with quality and speed which in turn make customer satisfied hence in giving Manashosting 99% customer satisfaction. Manashosting have various departments to help our customers. We have sales, billing, technical support and CRM. Manashosting was the first company in India to launch the multi platform technology, this is beneficial for resellers, with this concept a reseller can buy one package without worrying about the OS because in multi platform, the control panel comes with Windows, Linux and Java platforms which a reseller has to choose based on the need of their clients. Hence, enhancing the profit a reseller can get through this technology.  Manashosting uses the latest MSSQL for our data base. Our data center is considered a top tier facility in terms of network connectivity and infrastructure design. Our datacenter is in U.S.A. It is a strategic hub in the United States that makes it an ideal location web data are navigated throughout the United States and around the world. It has been ranked no. 6 for IT IQ among all United States cities. Our Data Center can accommodate large server farms, data cages, and even private suites. We maintain direct multi-Gigabit bandwidth connections into four of the tier 1 international Internet backbone providers. We currently host thousands of Internet web, mail and application servers, network routers, switches, firewalls and load balancers. The building receives electricity from three separate power feeds on a spot network that provides for automatic failover capabilities. Our Data Center maintains level current and short term power backup through a complex UPS system, and protects against possible long-term power failures with diesel generators. Ideal temperature and humidity is accurately controlled with redundant cooling systems. Manashosting is the first company in the world who has introduced technical support via SMS. This has helped most of our clients to send a SMS if they are facing any problem with respect to their web hosting which would be resolved with a short span of time. Hence, increasing customer satisfaction. Manashosting is the first hosting company who came up with the V dedicated server concept. This in turn has reduced the price increased the quality, reliability and up time for the servers. In this package the customer will have the root log in and restart the server without interrupting other clients or users who are using the same server. Giving the client all the benefits and just not that we have a dedicated technical support experts who are specialized in troubleshooting any issues with the server giving you peace of mind when coming to Manashosting for your hosting requirement.


Vision: Manashosting has a vision to excel in the hosting market by bringing in new concepts to change the hosting world and create yet another history and to be the leader like always in the hosting market. Few of our visions are: Better customer support and customer satisfaction, cause customers are the ultimate boss for any company to be stabilized in the market. Now manashosting is aiming to go to the number one spot in hosting market with our technology and the customer satisfaction. Implement latest when it comes to hosting and execute the same for better quality and service for our customers. Manashosting is also aiming to give free web designing to our customers in future with just one click. Manashosting is giving free email ids with domain registration. Manashosting is the first company with online tutorials which will help the customers in any part where they get stuck. Manashosting also would like to bring back the online seminar for our resellers where the reseller could log in and attend our interactive online seminar to clarify their query. Manashosting has created one more history with respect to VPS, Dedicated and V Dedicated server with the lowest price in the entire world with exclusive and dedicated technical support team. Manashosting has implemented the Virtual Private Server(VPS) technology in its own method for the benefits of those individual or concerns who are in need of such technology for their business sake. Virtual Private Servers (VPS) is very good and affordable choice between Shared Hosting and Dedicated Servers. Virtual Private Server(VPS) physically running in shared hardware which is done by virtualization software creates and manages a number of ‘virtual servers’ within the shared hardware. A v dedicated server is the most excellent solution for dealing with traffic-heavy businesses that need more staff, resources, and security to build, install, and maintain an in-house solution. With a v dedicated server provided by Manashosting, gives a perfect solution for such business needs. A v dedicated server account is usually cheaper overall than a dedicated server, and businesses can pick savings of a quite a lump sum per month basis. Manashosting provides you with the option of going for a dedicated server solution for all your special requirements. In special cases when your website has more than normal traffic, or you need to run a host of different programs and applications, e-commerce transactions, or web intensive content, you can easily go for a dedicated server to easily fulfill any or all of these requirements. Apart from this, dedicated servers allow other users, whom you have given access, the ability to connect to your dedicated hosting server and use those same programs at the same time you do. This is why in places such as internet gaming and many other such websites, dedicated servers are a must. Telecom Line ranging from OC3-OC192: Our dedicated servers are housed in secure data centers that provide a controlled environment. With redundant OC3-OC192 telecom lines, backup diesel power-sources, and climate controlled air-conditioning units in place, Manashosting provides a cost effective networking environment. Rack Mounted Servers in our secure facility: We know how important a dedicated server is to your growing business and how you count on Manashosting to provide the very best in server uptime and support. Manashosting is striving to go international and will reach our goal at the earliest. Manashosting is trying to create offices in all the countries across the globe. Manashosting already has offices in the USA, UK, Canada, Europe and rest of Asia. Manashosting is getting a toll free number at the earliest which in turn will help the customers’ contact us free of cost. Now that we have given you an over view of Manashosting, we are sure that you have got all your queries answered.